Privacy Policy

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Information We Collect

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We collect the following types of information when you interact with Miranda’s Insurance:

• Personal Information: This may include your name, address, phone number, email address, and other personal details needed to provide our insurance services.

• Payment Information: When you make payments for services, we collect payment details such as your credit card number or bank account information.

• Usage Data: We may collect data about how you use our website, mobile apps, or other services, including IP addresses, browser types, device information, and browsing activity.

• SMS Opt-In Information: If you opt into SMS communication, we collect your phone number for the purpose of sending you text messages related to your account and services.

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How We Use Your Information
 

Your personal information is used for the following purposes:

• Providing Services: We use your information to process your insurance applications, manage your policy, and fulfill any related services.

• Communication: We may send you important information, including updates about your insurance, changes to terms and conditions, or promotional offers (if you opt-in).

• Improvement of Services: We analyze usage data to improve our website and services, ensuring we meet your needs effectively.

• Legal and Regulatory Compliance: Your information may be used for compliance with relevant laws, regulations, or to respond to lawful requests from government agencies.

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Sharing Your Information

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We value your privacy and will not sell, rent, or share your personal information with third parties, except for the following purposes:

• Service Providers: We may share your information with trusted third-party vendors who assist us in providing services such as payment processing, insurance underwriting, or customer support. These third parties are required to protect your information and use it only for the services we’ve engaged them for.

• SMS Opt-In and Phone Numbers: If you choose to receive SMS communication, please note that your phone number and SMS consent will not be shared with any third-party or affiliate companies. We use your phone number exclusively for communications related to your account and services you’ve requested.

• Legal and Regulatory Requirements: We may disclose your information when required by law, for example, to comply with a subpoena, court order, or other legal processes.

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Protecting Your Information

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We use a variety of technical, physical, and administrative security measures to protect your personal information. While no system can guarantee complete security, we strive to protect your data from unauthorized access, alteration, or disclosure.

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Accessing and Updating Your Information

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You have the right to access, update, or delete your personal information at any time. Please contact our customer service team if you need to make any changes to your details, or if you wish to opt out of communications like SMS messages.

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Privacy Policy Accessibility

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This Privacy Policy is accessible on all pages of our website. A link to this policy is provided in the footer of each page for easy reference. You can also view it by clicking here [insert link to Privacy Policy].

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Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page, and the date of the latest update will be reflected at the top of this policy.

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SMS Terms & Conditions

 

The Terms of Service related to SMS communication must either be included in the privacy policy or be a stand-alone document. Note: If the customer has a Terms and Conditions page, this information should be included there, and not in the privacy policy.  The document must include the following:

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SMS Terms & Conditions

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1- SMS Consent Communication:

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The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

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2- Types of SMS Communications:
If you have consented to receive text messages from Miranda's Insurance, you may receive messages related to the following (Information about insurance. Messages requesting missing information about your drivers license and vehicle photos):
 

​3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 1 SMS messages per week related to your [Insurance Policy such as missing information on vehicle photos and your drivers license.].

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4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

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5- Opt-In Method:
You may opt-in to receive SMS messages from Miranda's Insurance in the following ways:

 

By Submitting a website form.

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6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

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7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at Contact Us
Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

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8- Standard Messaging Disclosures:

Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary
 

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